“Theme is missing the style.css stylesheet” Error and Solution
1. Upload the Correct File
If you see the error below while uploading or activating a WordPress theme, it means that you’re probably using the incorrect file:
The package could not be installed. The theme is missing the style.css stylesheet.
You should upload a .zip file which contains the theme files only. So, if you’re one of our customers and purchased a theme of us, you’ll find that .zip file inside the “Theme” folder in the file you’ve downloaded from ThemeForest.
On your Downloads section on ThemeForest, just click the “Download” button of our theme and you’ll see a dropdown menu opened. If you choose “All files & documentation“, you’ll get all of the files including the “Theme” folder, demo content, help documentation etc.
But if you click “Installable WordPress file only“, you’ll get only the .zip file which you can directly upload to your WordPress panel (Appearance > Themes > Add New > Upload Theme).
2. Check Your WordPress Version
It’s important to use a theme which is compatible with your WordPress version. You can easily learn your WordPress version on your dashboard, “At a Glance” section:
And on ThemeForest, in the right pane of the item page, you can see the WordPress versions those the theme is compatible with:
3. Ensure That You’re Using WordPress.Org
The fundamental difference between WordPress.com and WordPress.org is that WordPress.org is self-hosted and allows you to install custom themes and plugins.
4. Contact Us
If the problem persists after following the steps above, please do not hesitate to contact us. You can submit a ticket on https://burnhambox.ticksy.com to let us help you. Or just use the contact form over here.